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Delivery & Returns

International Shipments can take anywhere between 5-14 working days.

UK Fee - £2.99

Australia - £8.99

Ireland - £7.99

USA - £8.99

ROW - £8.99



If you have not received your requested item(s) during this time frame, please contact our customer services who can investigate further into the tracking for you.

All item(s) are sent via Royal Mail from the UK, who will then pass over to the dedicated delivery service in your country.

Any questions or queries, please contact us through our contact page. Please allow 24 hours for a response from one of our team.


Please Note:

Evani Lashes cannot be held accountable for any delays in delivery beyond our control.



If your item has arrived and you wish to return it, please contact us within 21 days to arrange a return. Refunds will only be issued for damaged or unworn goods. Please send the reason for return and pictures of damaged item(s) via email to

Unfortunately, we cannot accepts returns on used eyelashes for hygiene reasons.

Please Note:

It is the customers responsibility to return the item to our address once you have been provided with this information. Shipping fee's are only refunded if the item you receive is damaged. If you are returning the item due to not liking the item, it is the customers responsibility to pay the returns fee.